Please refer to either the JEWELLERY section or the CLOTHING & ACCESSORIES section, as the shipping process is different for each.
All items are carefully wrapped in acid-free tissue paper sealed with a label, in a beautiful organza or velvet gift bag. Handmade items may be sent in a pillow box style envelope with gift label attached. Special customisable items and bridal items can be delivered in quality velvet gift boxes if required, at a small cost.
If you'd like to receive the item with wrap and bag separately, so that you can see the product and wrap it yourself, just email us and we'll send everything ready for you to put together.
From 1 January 2017 all UK orders will be sent Signed For via Royal Mail first class. We have had to do this owing to increased postage costs and concerns about items being reported going astray.
International delivery is via Royal Mail International, and is available Tracked / Signed For only. There are two rates dependent on required speed. Please select your country in the delivery address selection.
All delivery options are subject to carrier's delivery standards, terms and conditions.
Gift Wrapping Service
We offer a gift wrapping service. This is set up as a product in the store, called Gift Wrap. Just add this to your order, selecting the number of items you want gift wrapped as follows:
If you're ordering 4 items, but only want one gift wrapped, choose 1 x Gift Wrap.
If you want all 4 items gift wrapped, choose 4 x Gift Wrap.
Email us the details of what you want gift wrapped at firstname.lastname@example.org
The item will be presented as detailed above and wrapped in a quality gift wrapping paper, finished with ribbon and a gift card, which can be filled out by us if wished. We can also dispatch the gift to a specified address. Just let us know by email at email@example.com
CLOTHING AND ACCESSORIES
All clothing and accessory orders, except for badges and stickers, are completed and dispatched direct to you from our suppliers. Delivery times vary by product but most are dispatched within 3-5 working days of order date. If there will be a delay for whatever reason then we will inform you immediately. Currently our supplier is achieving 99% of all dispatches within 2-5 working days.
All items are shipped at postage rates determined by weight and destination address. We offer two postage options, recorded delivery or courier. We do not offer standard delivery as we believe that a recorded or courier service offers greater security and better service for our customers.
Badges and stickers are sent free of charge, up to a total of nine badges and / or stickers in one package. They can of course be combined with any other item from jewellery or clothing & accessories, but the usual postage charge for the jewellery or clothing etc. will apply accordingly.
We offer worldwide shipping on clothing and accessories at competitive rates.